Refund and Return Policy
Thank you for choosing Kuchi Jewels. This Refund and Return Policy outlines our procedures for returns and refunds to ensure your satisfaction with our products.
Returns
- We accept returns within 7 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [insert email/phone] for further instructions.
Non-Returnable Items
- Several types of goods are exempt from being returned, including custom orders and items marked as final sale.
Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How to Initiate a Return
- To initiate a return, please contact us at sales@kuchijewels.com with your order number and details about the product you would like to return.
- We will provide you with return instructions, including the return address.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately with photos of the damaged item. We will assess the situation and provide further instructions.
Late or Missing Refunds
- If you haven’t received a refund within the specified timeframe, first check your bank account. If the issue persists, contact your credit card company or bank, as it may take some time before your refund is officially posted.
Contact Us
- If you have any questions about our Refund and Return Policy, please contact us at [insert email/phone].
By making a purchase on Kuchi Jewels, you agree to and acknowledge the terms outlined in this Refund and Return Policy. We appreciate your understanding and cooperation.
Thank you for choosing Kuchi Jewels.
Returns
- We accept returns within 7 days from the date of purchase.
- To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [insert email/phone] for further instructions.
Non-Returnable Items
- Several types of goods are exempt from being returned, including custom orders and items marked as final sale.
Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How to Initiate a Return
- To initiate a return, please contact us at sales@kuchijewels.com with your order number and details about the product you would like to return.
- We will provide you with return instructions, including the return address.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately with photos of the damaged item. We will assess the situation and provide further instructions.
Late or Missing Refunds
- If you haven’t received a refund within the specified timeframe, first check your bank account. If the issue persists, contact your credit card company or bank, as it may take some time before your refund is officially posted.
Contact Us
- If you have any questions about our Refund and Return Policy, please contact us at [insert email/phone].
By making a purchase on Kuchi Jewels, you agree to and acknowledge the terms outlined in this Refund and Return Policy. We appreciate your understanding and cooperation.
Thank you for choosing Kuchi Jewels.